Ordering Repeat Prescriptions
Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.
Please allow THREE full working days for repeat prescriptions to be processed. This does not include weekends and bank holidays.
How to Request a Repeat Prescription
Repeat prescriptions may be ordered in 3 ways:
- Online
You can order your repeat prescriptions via NHS App on a computer, tablet or smartphone. - Pharmacy
You can request your medication directly from your nominated pharmacy. They can arrange the order with your GP and let you know when it’s ready for collection or delivery. - In Person
Tick the boxes on your green repeat medication slip or write a note listing the medications you need, then drop it off or post it to the surgery. Please request only necessary medications. We do not accept medication requests by telephone.
Collecting your Prescription
All prescriptions will be sent to your nominated pharmacy.
For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.
- NHS prescription charges – NHS (www.nhs.uk)
- Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
- Find a pharmacy – NHS (www.nhs.uk)
Questions about your Prescription
If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.
You can also contact us at the surgery in two ways.
- Book an appointment for a medication review with our clinical pharmacist 0208 985 6675
- Fill in our medication query form
Medication Reviews
If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment with a nurse or clinical pharmacist when we ask you to come in for your review.
You can do this in three ways.
- Use an online form
- Visit the surgery and speak with a receptionist
- Speak to us on the telephone: 0208 985 6675
Prescription Charges
Find out more about prescription charges on nhs.uk.
About Pharmacists
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Disposing of Old Medicines
If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.