Alert: Notice of Service Disruption

Dear Patients,

We regret to inform you that due to a global IT outage affecting clinical systems, many medical practices, including ours, are currently experiencing disruptions. This incident has impacted various administrative and clinical functions.

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Athena Medical Centre

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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

Some consultations are over the phone and via video but will assess your situation and invite you into the practice if needed.

We can arrange same-day appointments if you need urgent care but please don’t visit without an appointment. Appointments will be held in the best way to keep you safe from COVID.   

You can also contact 111, day or night, for other urgent health advice – including if you have concerns about your COVID-19 symptoms. 

Please remember that 999 and A&E are for emergencies. 

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.   

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